Refunds Policy for Paintings by Gorman
At Paintings by Gorman, we take great pride in delivering high-quality artwork and ensuring customer satisfaction. As such, we would like to inform you that all sales made through our online art store are final, and we do not offer refunds unless otherwise stated by law.
We encourage our customers to carefully review and consider their purchases before completing the transaction. Detailed information, including product descriptions, images, and dimensions, are provided on our website to assist in making an informed decision.
In the event that you receive a damaged or defective item, please contact our customer support team within [number of days] days of delivery. We will assess the situation on a case-by-case basis and may offer a replacement or store credit if the issue is found to be a result of our error.
Please note the following conditions regarding damaged or defective items:
Notification: You must notify us within [number of days] days of receiving the item. Include a detailed description of the issue, along with supporting photographs if possible.
Assessment: Our customer support team will review your claim and may request additional information or evidence to support your case.
Resolution: If the damage or defect is confirmed to be a result of our error, we will offer a replacement or store credit equal to the purchase price, excluding shipping charges. If a replacement is not available, a store credit will be issued.
We reserve the right to refuse a refund or exchange if the damage or defect is deemed to be a result of mishandling, misuse, or improper care by the customer.
Please contact our customer support team at [email address or phone number] to report any issues or for further assistance. We are committed to addressing your concerns and ensuring your satisfaction to the best of our abilities.
By completing a purchase on Paintings by Gorman, you acknowledge and agree to the terms of this Refunds Policy.
Thank you for choosing Paintings by Gorman. We appreciate your support and look forward to serving you with exceptional artwork and customer service.