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Customer Care

Store Policy for Paintings by Gorman

Welcome to Paintings by Gorman! We are delighted to have you as a customer and want to ensure your shopping experience with us is enjoyable and transparent. Please familiarize yourself with our Store Policy, which outlines important information regarding orders, shipping, returns, and privacy.

  1. Order Placement: 1.1. All orders placed through our website are subject to product availability. 1.2. Once an order is placed, you will receive an order confirmation via email. This confirmation does not guarantee the availability of the ordered items. 1.3. We reserve the right to cancel or modify an order if the product becomes unavailable, there are inaccuracies in pricing or product information, or for any other reason at our discretion.

  2. Pricing and Payment: 2.1. All prices displayed on our website are in [currency] and are subject to change without prior notice. 2.2. We accept payment via [accepted payment methods]. Payment must be made in full at the time of placing the order. 2.3. Taxes, customs duties, and other fees associated with the purchase and delivery of products are the responsibility of the customer.

  3. Shipping and Delivery: 3.1. We strive to process and ship orders promptly. However, please note that shipping times may vary depending on the destination and the availability of the product. 3.2. Shipping costs will be calculated and displayed at checkout. 3.3. We are not responsible for any delays or damages that occur during shipping. Once the package leaves our facility, the shipping carrier assumes responsibility. 3.4. If a package is returned to us due to an incorrect or incomplete address provided by the customer, additional shipping charges may apply for reshipment.

  4. Returns and Exchanges: 4.1. We do not offer refunds unless the product is damaged or defective. 4.2. If you receive a damaged or defective item, please contact our customer support team within [number of days] days of delivery for further assistance. See our Refunds Policy for more details. 4.3. Custom-made or personalized artworks are not eligible for returns or exchanges unless there are manufacturing defects or errors on our part.

  5. Privacy and Data Protection: 5.1. We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your data.

  6. Intellectual Property: 6.1. All intellectual property rights, including copyrights and trademarks, associated with our products and brand are the property of Paintings by Gorman. Any unauthorized use, reproduction, or distribution is strictly prohibited.

Please note that by shopping on Paintings by Gorman, you agree to comply with the terms and conditions outlined in our Store Policy. We reserve the right to modify or update this policy at any time, and the revised version will be posted on our website.

If you have any questions or need further assistance, please contact our customer support team at [email address or phone number]. Thank you for choosing Paintings by Gorman, and we hope you enjoy your shopping experience with us!

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